SAP IS-U Work Management
- Mapping technical assets for transmission and distribution
- Drawing up maintenance and service orders using service objects
- Scheduling appointments in call centers
- Linking sales orders and service orders with service products
- Configuring service products
- Configuration and pricing
- Multilevel service products
- Using service objects and products in utility industry processes
- Workflow for creating a service connection with quotation
- Periodic replacement, repair, inspections, and so on
- Interfaces to external systems
- Integration of software products
- GIS Business Connector
- Outage management systems, SCADA systems, and so on
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